Help with Address, Route, and Map Problems in GPS Devices and Apps
GPS only gives you the blue dot.
It does not provide the map!
Frustrated by missing/wrong locations and directions in GPS devices and apps?
The problem is in the mapping software used by the devices/apps. That software comes from the private sector (e.g., Google, Apple), not from the GPS satellites.
GPS satellites are simply beacons, like lighthouses, that a device uses to calculate its own latitude and longitude. The satellites do not transmit any mapping information.
The U.S. government cannot correct mapping errors in consumer devices/apps, but the following links will help you report them to the responsible parties.
Get help with a mapping problem that...
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Affects most GPS devices/apps and maps
· Your home or business is missing or appears in the wrong place
· Drivers have a hard time navigating to your location
· Deliveries consistently go to the wrong place
· GPS devices send drivers through your property, back roads, etc. Proceed -
Affects your own GPS device/app
· Your device is missing a location, street, etc.
· Your device shows the wrong address for a location
· You cannot navigate properly to a specific location
· Your device suggests taking closed exits, non-existent roads, or other bad routes Proceed - Increases residential truck traffic Proceed